Booking Policy
Lovely Melanin Company LLC Booking Policy
Thank you for your interest in scheduling a [Training/Call/Consulting Session] with Lovely Melanin Company LLC. To ensure a smooth and efficient booking process, please review the following policy:
1. Scheduling:
- All [Trainings/Calls/Consulting Sessions] must be scheduled in advance through [Your Booking System/Email/Phone].
- Availability is subject to change. We recommend booking your session as early as possible to secure your preferred date and time.
- Upon booking, you will receive a confirmation email containing the date, time, and any relevant details of your session.
2. Payment:
- payment Term
- Payment is required in full at the time of booking or before.
- A 35% deposit is required to secure your booking with certain services, with the remaining balance due 60 days before the session/service.
- Payment can be made via [CashApp $Lovelymleanincompany, Venmo $Lovelymelanincompany, e.g., credit card, PayPal, bank transfer via invoice].
- Invoices will be sent 7 days prior to the appointment.
- Failure to make payment by the due date may result in cancellation of your booking/service.
3. Cancellations and Rescheduling:
- Cancellations or rescheduling requests must be made 2 hours/days prior to the scheduled session.
- Cancellation fee policy:
- Cancellations made 7 hours/days prior to the session will receive a full refund.
- Cancellations made within 1 hours/days of the session will incur a 50% cancellation fee.
- No refunds will be issued for no-shows.
- Rescheduling is subject to availability. We will do our best to accommodate your request.
- An appointment can only be rescheduled twice.
- Lovely Melanin Company LLC reserves the right to cancel or reschedule a session due to unforeseen circumstances. In such cases, you will be offered a full refund or the option to reschedule.
4. Session Details:
- For calls/consulting; Please provide any relevant information or materials prior to the session to maximize our time together.
- For training (courses); Please arrive 10 minutes prior to the scheduled start time to allow for registration and setup.
- A requirement or expectation for each of the sessions is a notebook and pencil to take notes. But most notes and information will be sent to you.
- Most sessions will be at least 45 minutes but can be longer.
5. Confidentiality:
- All information shared during [Calls/Consulting Sessions] will be kept confidential.
- A non-disclosure agreement (NDA) can be provided upon request. Both need to be signed at the same time upon request.
6. Contact Information:
- For any questions or concerns regarding your booking, please contact us at support@lovelymelanin.onmicrosoft.com / lovelymelaninco@gmail.com or (405)492-7622 / (405)-534-5507.
7. Acceptance of Policy:
- By booking a [Training/Call/Consulting Session] with Lovely Melanin Company LLC , you acknowledge that you have read, understood, and agree to abide by this booking policy.