Subscription Policy

Welcome to Lovely Melanin Company LLC! We are delighted to offer a variety of subscription services for our natural products, arts and crafts, clothing and accessories, custom creating services for art and t-shirts, coaching services, nature products, content, eBooks, and classes. Please read our subscription policy carefully to understand the terms and conditions of our services.

1. Subscription Plans

We offer various subscription plans to suit your needs. Each plan includes specific products or services, which will be detailed at the time of subscription. You can choose from monthly, quarterly, or annual plans.

2. Payment Terms

  • Billing Cycle: Subscriptions are billed on a recurring basis according to the plan you select (monthly, quarterly, or annually).
  • Payment Methods: We accept major credit cards and other payment methods as specified on our website.
  • Auto-Renewal: Subscriptions automatically renew at the end of each billing cycle unless canceled prior to the renewal date.

3. Cancellation Policy

  • Cancellation: You can cancel your subscription at any time through your account settings on our website. Cancellations will take effect at the end of the current billing cycle.
  • Refunds: We do not offer refunds for partial billing cycles. Once a billing cycle has started, the subscription will continue until the end of that cycle.

4. Changes to Subscription Plans

We reserve the right to modify the subscription plans, including pricing and included products or services. Any changes will be communicated to you in advance, and you will have the option to accept the changes or cancel your subscription.

5. Delivery and Shipping

  • Physical Products: For subscriptions that include physical products, shipping costs and delivery times will be specified at the time of purchase.
  • Digital Products: For digital products, including eBooks and online classes, access will be provided through your account on our website.

6. Returns and Exchanges

  • Physical Products: If you receive a damaged or defective product, please contact us within 15 days for a replacement or refund.
  • Digital Products: Digital products are non-refundable once accessed or downloaded.

7. User Responsibilities

Subscribers are responsible for maintaining accurate account information, including payment details and shipping addresses. Failure to do so may result in delays or interruptions in service.

8. Termination of Subscription

We reserve the right to terminate or suspend your subscription at our discretion if we suspect any fraudulent activity or violation of our terms and conditions.

9. Contact Information

For any questions or concerns regarding your subscription, please contact our customer support team at Lovely Melanin Company LLC.